Privacy Policy

Welcome to Customised Chocolate Box, we are committed to protecting your privacy and ensuring the security of your personal information. Please read our privacy policy carefully to understand how we collect, use, and safeguard your data.

1. Information We Collect:

• We may collect personal information, including but not limited to, your name, email address, phone number, billing address, and shipping address, when you place an order or create an account on our website.

2. How We Use Your Information:

• We use the collected information to process your orders, communicate with you about your orders, and provide customer support.
• With your consent, we may also send you promotional emails about new products, special offers, and other updates related to our services.

3. Data Security:

• We implement various security measures to protect your personal information. All transactions are processed through secure payment gateways, and your payment information is encrypted during transmission.
• We do not store your payment information on our servers after the transaction is complete.

4.  Cookies and Tracking:

• We use cookies and similar tracking technologies to enhance your browsing experience on our website. These cookies help us analyze website traffic, personalize content, and serve targeted advertisements.
• You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

5. Third-Party Disclosure:

• We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

6. Your Consent:

• By using our website, you consent to our privacy policy and agree to its terms.

7. Updates to Privacy Policy:

• We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review this policy periodically.

8. Contact Us:

• If you have any questions about our privacy policy or the information we hold about you, please contact us at support@customisedchocolatebox.co.uk or 074 6649 6473.

By using Customised Chocolate Box, you acknowledge that you have read, understood, and agree to be bound by this privacy policy.